Shipping Policy

Shipping Policy

Welcome to BESTIE! To ensure you have a clear understanding of our shipping process, please take a moment to read our shipping policy below.

Shipping Coverage

We currently offer shipping to major countries and regions in Europe and North America.
Please note that remote areas are not covered by our standard shipping services or may require additional shipping fees. To avoid any inconvenience, we recommend contacting us before placing an order to confirm delivery availability.

Shipping Method

  • All of our furniture products are shipped via international sea freight.
  • Sea shipping is a safe and cost-effective method, especially suited for large furniture items.

Processing & Delivery Time

  • Once your order is confirmed and payment is completed, we will process and arrange shipment within 3-7 business days.
  • After dispatch, the estimated delivery time is 30-60 days, depending on the destination country and customs clearance procedures.
  • Please be aware that holidays, customs inspections, or other unforeseen circumstances (such as severe weather) may lead to additional delays.

Shipping Fees

  • Some products qualify for free shipping. Please refer to the product details page for more information.
  • For items that do not include free shipping, the shipping cost will be automatically calculated and displayed at checkout.
  • Orders destined for remote areas may incur additional charges. We recommend contacting us in advance for confirmation.

Customs Duties & Import Taxes

  • Depending on the import policies of your country or region, your order may be subject to customs duties, import taxes, or other additional charges.
  • These fees are the responsibility of the buyer.
  • We will provide all necessary documentation to assist with customs clearance, but we are unable to predict or control any additional costs that may arise.

Receiving Your Order

  • Since furniture items are typically large and heavy, please ensure that your delivery address has adequate access for unloading and placement.
  • Upon delivery, please inspect the packaging and items carefully. If there is any damage, take clear photos and contact us immediately.
  • If the product is damaged or there is an issue with your order, we will assist you promptly after verification.

Contact Us

If you have any questions or need further assistance, feel free to reach out to us:
Company Name: BESTIE-Jason
Customer Support Email: wade2024@125.com

Our customer service team will be happy to help you!